Work experience
Freelance | Senior Product and UX/UI Designer, Consultant
May 2023 – Dec 2023, Tilisi, Georgia
Led UX Design for Moscow Planetarium site: enhanced ticket purchase speed by 3x and increased guests’ interest in various programmes by 5x through user research, interactive prototyping and testing.
Providing expert consulting services to diverse clientele, including startups and small businesses in e-commerce and fintech.
Currently working on a personal charity pet project at gender equality education.
SberKorus | Lead Product and UX/UI Designer
Oct 2019 – May 2023, Saint Petersburg
Elevated company's design maturity from ground zero to a significant level 4, integrating designers seamlessly into product development and successfully launching diverse products.
Implemented vital business and design metrics like DAU, MAU, and scenario speed, significantly reducing errors and user inquiries, thereby enhancing company profitability.
Led and mentored a 10-member design team, maintaining 80% team satisfaction rate, while consistently delivering user-friendly designs that garnered high praise from both users and developers, and aligned with management's strategic objectives.
Implemented an efficient, industry-aligned design process consisting of user research, testing, design system integration, design thinking principles, client presentations, and stringent quality control.
Authored informative articles and contributed to a knowledge repository, sharing valuable insights within the design team.
SberKorus | Senior Product and UX/UI Designer
Dec 2018 – Oct 2019, Saint Petersburg
Redesigned and optimized 10+ web services such as electronic document exchange services, counterparties reliability checking, credit agreement builder for corporations, ensuring an intuitive and user-friendly interface.
Created and led the design of 15+ services such as business travel management, health insurance platform, ecosystem of services to support exporting companies in streamlining their processes.
Took charge of redesigning and improving user experience of SberKorus' website, HR portal, and HR materials. Successfully onboarded new designers and other team members, ensuring a cohesive and visually appealing design language.
Oversaw the complete overhaul of the product quality tracking service, focusing on enhancing user-centric design principles.
Directed the creation and implementation of the SberKorus design system website, ensuring consistency and efficiency in design processes throughout the organization.
Dreamkas | Middle UX/UI Designer
Aug 2017 – Dec 2018, Saint Petersburg
Collaborated on the development of website, client's personal account, and affiliate account, addressing real business and user challenges.
Conducted comprehensive market, competitor, and user research to identify key pain points and opportunities.
Generated essential design artifacts, including personas, empathy maps, scenarios, user story mapping (USM), and customer journey maps (CJM).
Facilitated productive brainstorming sessions with fellow designers and product owners to align on design strategies and solutions.
Crafted both low-fidelity and high-fidelity prototypes, allowing for iterative design and user testing.
Performed quantitative and qualitative usability testing, including user interviews and surveys, to refine designs and enhance user experiences.
Prepared detailed mockups for development and collaborated with layout designers to ensure accurate implementation.
Developed and maintained product UI-kits, ensuring design consistency and efficiency.
Followed an Agile development process to adapt and deliver design solutions effectively and efficiently.
SHO.digital | Junior UX Designer
May 2016 – July 2017, Saint Petersburg
Collaborated with agency clients to understand their goals and requirements, effectively translating their needs into actionable project objectives.
Successfully managed project budgets and timelines, ensuring efficient project delivery and client satisfaction.
Applied user-centric design principles by formulating hypotheses and conducting qualitative user research to validate and refine design concepts.
Developed comprehensive website structures, including content creation, text composition, and English translation, to enhance user experiences and engagement.
Produced interactive prototypes and conducted user testing to validate design decisions, facilitating seamless handover to the UI design team for final implementation.
Education
bangbangeducation
Design Management Patterns | 2021
Artyom Gorbunov's Bureau School
Design | 2019
British Graduate School of Design
UX/UI Design. Product approach | 2018
Epic Skills School of Information Technology
Web Design | 2016
Ulyanovsk State Technical University
Faculty of Economics and Maths | 2009–2014
Skills
Design: prototypes, layouts, clickable prototypes, landings, multi-page websites, web services, mobile applications for iOS and Android, presentations, icon creation, illustrations, photo retouching, animation, creation and development of design systems
Management: hiring and professional growth of designers, design audit, growing the design maturity of the company, creating and building design processes, presenting work to clients, managing resources, negotiations
Processes: design thinking, theory of inventive problem solving, artefacts: personas, JTBD, scenarios, USM, CJM
Research: qualitative user research, surveys, prototype testing, google analytics
Collaboration: organising and facilitating workshops, giving feedback, communicating with users, customers and other company departments
Technical skills
Figma | Framer | Adobe Photoshop | Adobe Illustrator | Sketch | Invision | Google Analytics | Jira | Confluence